Gena is notified in Teams on their mobile device and accepts the swap request. Alex chooses a shift that's currently assigned to Gena. In Shifts, Alex sees a list of all shifts that are eligible for a swap based on business rules in Blue Yonder WFM. Alex is notified in Teams that his request is approved and views his updated schedule.Īlex wants to swap a shift with a coworker. (Eden can also see and approve the request in Shifts). Eden sees and approves the request in Blue Yonder WFM, and the approval is synced to Teams. Blue Yonder WFM ensures that the request is compliant with business rules and the request is created. The request is sent to Blue Yonder WFM through the connector. Alex, a staff member, gets notified in Teams on his mobile device, and views his schedule and assigned shifts.Īlex needs to take some time off and requests a day off using Shifts. Example scenarioĮden, a manager, publishes a schedule in Blue Yonder WFM, which is synced to Shifts in Teams through the connector. When a frontline manager or worker tries to do any of these actions in Shifts, they'll receive a message to let them know the action isn't supported. Add, edit, delete, save, or publish open shifts in Shifts.Add, edit, delete, save, or publish time off in Shifts.Add, edit, delete, save, or publish shifts in Shifts.The following actions are currently not supported: Request time off, open shifts, and swap shifts in Shifts.See their own and their team's shifts and schedules in Shifts.Set and update worker availability in Blue Yonder WFM and view in Shifts. ![]() View and approve schedule requests from workers in both Blue Yonder WFM and Shifts.Create, edit, and delete time off in Blue Yonder WFM and view in Shifts.Assign open shifts that were created in Blue Yonder WFM in Shifts. ![]()
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